Restaurants & Hospitality

Allergen Information Guests Can Actually Check

Allergen information is the part of the menu that has to be right every single time, and it is the part that changes most: a supplier switch, a new sauce, a substituted ingredient. Printed allergen matrices go out of date quietly, which is the worst way for this particular information to be wrong.

A QR code keeps it current. Guests scan and see today's information, and you update one page instead of reprinting every menu.

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Why It Works

Updated in minutes

A recipe or supplier change is reflected the same day, rather than at the next print run.

Room for detail

Full allergen and nutritional information per dish, without cramming a matrix onto the back of the menu.

Guests check discreetly

People with allergies can read for themselves instead of interrogating a busy server in front of the table.

Filterable if you want

A page can let guests filter by allergen — something no printed sheet will ever do.

How to Set It Up

  1. 1

    Build the allergen information per dish and keep it in one place that is easy to edit — this page is the source of truth, so ownership matters.

  2. 2

    Generate the code above and place it on the menu next to the dishes, not only at the entrance.

  3. 3

    Use a dynamic code so the page can move or be redesigned without reprinting menus.

  4. 4

    Keep a printed copy behind the bar and make sure staff can answer without the page — see below.

Frequently Asked Questions

Is a QR code enough to meet allergen rules?

Treat it as a supplement, not a substitute. In the EU and UK, allergen information for non-prepacked food must be available to the consumer, and national implementations differ on how. A common expectation is that the information is obtainable without the guest needing a working phone and a data connection. Check the rules that apply where you trade, and keep a non-digital route available.

What is the non-digital route in practice?

A printed allergen folder staff can bring to the table, and staff trained to answer accurately. That covers guests with a flat battery, no data, or no smartphone — and it is what an inspector will usually ask about.

Who should own the allergen page?

One named person, usually the head chef or the owner. This is the one page where an out-of-date entry is a health risk rather than an inconvenience, so it needs a clear owner and a check whenever recipes change.

Need to Change It After Printing?

Dynamic QR codes let you edit the destination anytime and track every scan. Free for 14 days — no credit card required.

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